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"From TQM to Self-Directed Work Teams the failure of management techniques to deliver on their promises can be explained and predicted by this book If you think you are doing it right, think again and read this book. And then consider; can we solve the environmental challenges of our world if we do not resolve the human relationship challenges of our workplaces?"
Dr. Roxanne Zolin, Associate Professor, Queensland University of Technology

The employment relationship as we know it is a relic of the last century. Globalisation and heightened competition are challenging organisations to be more responsive to fluctuations in market conditions and trends. This book offers managers and professionals a new, research-based employment model that will alter the way employees and employers think about their working relationship, aligning the changing needs and interests of individuals and organisations to produce a sustainable, productive and profitable workplace.

About the Author

Dr Tim Baker is an international consultant and Managing Director of WINNERS-AT-WORK, which specialises in assisting small, medium and large organisations to manage change successfully. Together with being an international consultant, Dr Baker is a published author, executive coach, master trainer, visiting university lecturer and keynote speaker. Dr Baker has conducted major consulting projects in Saudi Arabia, Finland, Canada, Singapore, India, Hong Kong, Taiwan, Indonesia, the Philippines and Australia. His clients include IBM, Unilever, Nokia, Boeing, Singapore Airlines, Warner Brothers, Volvo and SAP. Dr Baker has degrees in education and psychology and was awarded a doctoral degree from the Queensland University of Technology in 2005, specialising in workplace culture. Prior to building his consulting practice, he held senior management positions in education, marketing and business services.

Reviews

An inspiring book with great practical value. Tim provides much more than smart ideas, he draws on his real world consulting experience and his academic knowledge to make a convincing case for a values approach to management which can enhance the productivity and sustainability of organisations.
Professor Hitendra Pillay, Queensland University of Technology, Australia

This book has helped me in creating a work place environment where the staff are genuinely valued, appreciate each other and are proud of the business and their own achievements.
Mark Bunt, General Manager, Epicentre Trading, Australia

Tim's book is a "must-have" in any manager's library. With scholarly thoroughness and contemporary case studies, you will learn of current trends in the workplace of the new millenium."
Sergio Carlo Maresca FAIM
International best-selling author of BREAKAWAY! and FOCUS! or FOLD!

This is compulsory reading if you want to add value to your management activities and build successful productive organisations in both the private and public sector.
Alastair Dawson, BA, MBA, FAIM, MAICD, CEO, Rockhampton Regional Council, Australia

Tim has managed to extract a concise understanding from the latest research on the new work area and influences. An excellent read for organisation specialists.
Hermias C. Hendrikse
Director of Organisation Effectiveness, Etisalat , United Arab Emirates