Preventing and Managing Workplace Bullying and Harassment: A Risk Management Approach

Dr Moira Jenkins

aboto: your human resources partner

Preventing and managing workplace bullying, including sexual harassment, is not just a 'feel good' exercise, or something organisations should only do when they are faced with a complaint. It is part of core business. Employers and managers have a duty of care as part of occupational health and safety laws to prevent hazards that might contribute to workplace injuries. This book shows you how to meet these responsibilities using practical, sensible strategies based on a framework of:

understanding what bullying and sexual harassment really mean,

using a risk management approach to identify issues in the workplace,

implementing procedures to control risk,

taking action when things go wrong.

A range of tools and tips are included throughout the text to help the reader get started quickly. Stemming from a solid and extensive research base and with reference to up-to-date legislative requirements,  Preventing and Managing Workplace Bullying and Harassment is essential reading for anyone in business today. 

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About the Author

Dr Moira Jenkins began her career as a clinical psychologist eventually shifting her focus to occupational health psychology. She is currently director at Aboto, a South Australian based HR consultancy she founded in 2005. Moira has worked as a mediator and conciliator, and was the Manager of the Complaint Handling Section of the South Australian Equal Opportunity Commission before entering private practice. She has postgraduate qualifications in mediation and conflict management and has undertaken conciliation training with the Australian Human Rights and Equal Opportunity Commission. Moira regularly facilitates workshops and master classes, and presents throughout Australia on different aspects of preventing and addressing workplace bullying and harassment, and has had a number of publications in academic and professional journals. She still works part time in the area of clinical psychology.


"An essential book for anyone interested in this critical workplace issue, written by someone who genuinely knows her stuff." - James Adonis, Business Writer, Fairfax Media.

"Moira's approach to workplace bullying is realistic, practical and well-informed. She deals with the complexities and ambiguities in bullying through a comprehensive and well written text. Ideal for HR Practitioners, small business owners and OH&S professionals who want to improve their practice. This is a really good book!" - Charlotte Rayner. Professor of Human Resource Management, Portsmouth Business School, UK.

"This book presents a unique combination of findings from the scientific literature, the organisational and legal landscape in Australia, and the author's extensive professional experience. It offers clear practical guidelines that managers and workers will find invaluable to help them deal with and prevent bullying and harassment at work." - Professor Helen Winefield, School of Psychology, University of Adelaide, South Australia.

"Enhances the ability of managers and employers to avoid some of costly and tragic consequences of bullying and harassment in the workplace and provide them with the confidence to respond appropriately should these issues arise in their workplace." - Amanda Rishworth M.P., Chair of the House of Representatives Education and Employment Standing Committee, Federal Member for Kingston

"Moves beyond a simplistic approach of trying to solve bullying by focusing solely on the individuals involved. Instead, Moira utilises over a decade of research to provide guidance from a perspective that addresses not only individual behaviours, but the background risks that contribute to the behaviour. This is a useful and practical guide for all professionals who are interested in preventing and managing workplace bullying." - Karl Luke, Partner, Thomsons Lawyers